Privacy Policy for Deskjet Print
Deskjet Print (referred to as "we", "us", or "our") is committed to protecting the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained through our website, Deskjet Print, which provides printer products, services, and educational resources, including printer sales (used), repair and maintenance tips, toner and ink supplies, troubleshooting guides, printer blogs and tips, managed print services, printer leasing programs, and graphic design printing consultation.
By accessing or using our online platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services.
1.1. Personal Data You Provide Voluntarily
When you interact with our site, you may provide us with personally identifiable information, such as:
- Contact Information: Your name, billing address, shipping address, or phone number when making a purchase or inquiry.
- Payment Information: Details necessary to process transactions (though actual credit card numbers are processed by secure third-party payment gateways and not stored by us).
- Account Information: If you create an account, we store your username and password (encrypted).
- Communications: Information you provide when you contact us for support, a consultation, or general inquiries.
1.2. Information Collected Automatically
When you visit our site, we may automatically collect certain information about your device and browsing activity:
- Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Device Information: Information about the device you use to access our site, including device type and unique device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Maintain Our Service: Processing sales of used printers, facilitating repair and maintenance inquiries, and supplying toner and ink.
- To Process Transactions: Fulfilling orders and managing payments for our products and services.
- To Improve and Personalize Our Service: Understanding how our users interact with our troubleshooting guides, printer blogs, and product listings (e.g., HP, Epson, Canon printers) to enhance user experience.
- To Communicate with You: Responding to your inquiries, providing customer support regarding printer issues, repairs, leasing programs, or graphic design printing consultations.
- For Marketing and Promotional Purposes: Sending you updates about new products, services, or educational content related to printer solutions, subject to your consent where required.
- To Ensure Security: Detecting and preventing fraud or other malicious activities.
- For Analytics and Research: Analyzing trends, tracking user navigation, and gathering demographic information to improve our offerings.
3. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business (e.g., payment processing, shipping, web hosting, analytics), and providing support for our services, such as managed print solutions. These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.
- With Your Consent: We may share your information with your explicit consent for any purpose not covered by this Privacy Policy.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use secure servers and encryption technologies to safeguard your information; however, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
7. Children's Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: 4892 Alderwood Trail, Suite 210, Portland, OR, 97205, USA